Privacy Policy

Overview

Mr Possum respects your privacy. This policy explains what information we collect when you contact us, how we use it, and your rights regarding that information.

Information We Collect

When you call us, fill out our quote form, or interact with us on social media, we may collect:

• Your name and contact details (phone number, email address)
• Your property address and details about the possum or rodent problem you are experiencing
• Any other information you choose to provide

How We Use Your Information

We use your information to:

• Respond to your enquiry and provide a quote
• Schedule and carry out possum proofing, removal, or rodent control services
• Communicate with you about your service

Third-Party Services

Our quote form is provided by a third-party platform. Information you submit through the form is processed by that platform and shared with us so we can respond to your enquiry. We do not control how the third-party platform handles your data beyond what is described here. Please review their privacy policy for details.

Data Retention

We retain your information only for as long as necessary to provide our services and respond to your enquiries. If you request that we delete your information, we will do so where we are not legally required to retain it.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, call us on 0483 948 936.

Contact

If you have any questions about this privacy policy or how we handle your information, call Mr Possum on 0483 948 936 during business hours (Monday to Friday, 8am to 6pm).